Frequently Asked Questions
Discover everything you need to know about our sartorial heritage and services.
What makes an E. Marinella tie unique?
Each tie is handcrafted in Naples using traditional methods, featuring hand-printed English silks and a distinctive seven-fold construction that ensures a perfect knot and timeless drape.
Do you offer international shipping?
Yes, we ship our luxury goods worldwide via premium couriers. Delivery times vary by destination, but most international orders arrive within 3-7 business days.
How should I care for my silk ties?
To preserve the silk's integrity, we recommend untying your knot after each use and hanging the tie overnight. Professional dry cleaning is advised only when absolutely necessary.
What is your return policy?
We accept returns on unworn items in their original packaging within 14 days of delivery. Please note that personalized or bespoke items are non-refundable.
Can I request a bespoke or custom-made tie?
Absolutely. We offer a bespoke service where you can choose specific lengths, widths, and silk patterns to create a piece tailored to your exact preferences.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.